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TCPA Consent & Terms

Important information regarding how we and our network of home service professionals communicate with you.

calendar_today Posted: Sep 01, 2026
update Updated: Oct 26, 2026

By submitting your information on Apex Home Solutions, you are providing your express written consent to be contacted by us and our network of home service professionals.

1. PRIOR EXPRESS WRITTEN CONSENT

Under the Telephone Consumer Protection Act (TCPA), by submitting your phone number on our Website and clicking the "Get My Free Quotes" (or similar) button, you provide your electronic signature and prior express written consent to be contacted by Apex Home Solutions and up to four (4) of our third-party network partners, contractors, and service providers.

This consent applies even if your telephone number is currently listed on any state, federal, local, or corporate Do Not Call list. You understand that your consent is not a condition of purchasing any goods or services, and you may choose to contact professionals directly instead of using our service.

2. AUTODIALERS AND PRERECORDED MESSAGES

YOU EXPRESSLY AGREE THAT WE AND OUR PARTNERS MAY CONTACT YOU USING AUTOMATED TELEPHONE DIALING SYSTEMS (ATDS), ARTIFICIAL OR PRERECORDED VOICE MESSAGES, AND AUTOMATED TEXT MESSAGING TECHNOLOGY.

These communications may be used to provide you with quotes, confirm your project details, offer additional home improvement services, or for marketing and promotional purposes. The frequency of these communications may vary based on the nature of your project request and the matching partners in your area.

3. SMS AND TEXT MESSAGING TERMS

When you consent to receive SMS/Text messages, standard message and data rates may apply depending on your cellular provider plan. We are not responsible for any charges incurred from your mobile carrier.

You acknowledge that text messages are not heavily encrypted and may be read by anyone with access to your device. You agree to notify us immediately if you surrender your phone number or if it is reassigned to another person.

4. COMMUNICATIONS FROM NETWORK PARTNERS

Apex Home Solutions is a matching service. This means we transmit your request to independent third-party contractors and businesses. When you grant TCPA consent on our Site, you are granting consent directly to those specific partners who purchase or receive your lead.

Each partner operates independently. While they are contractually obligated to honor your opt-out requests, you may need to opt out with them directly if you no longer wish to receive their specific communications.

5. HOW TO REVOKE CONSENT AND OPT-OUT

You have the absolute right to revoke your consent at any time. To opt-out of communications:

  • For Text Messages: Reply "STOP", "QUIT", "CANCEL", "OPT-OUT", or "UNSUBSCRIBE" to any text message you receive. You may receive one final confirmation text acknowledging your opt-out.
  • For Phone Calls: Verbally request to be placed on the caller's internal "Do Not Call" list during the call.
  • For Emails: Click the "Unsubscribe" link located at the bottom of any promotional email.
  • To Apex Home Solutions: Email us at privacy@apex-home.com with the subject line "TCPA Revocation" and include the phone number you wish to remove.

6. DISPUTE RESOLUTION AND ARBITRATION

ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO THIS TCPA CONSENT AGREEMENT, INCLUDING ALLEGATIONS OF TCPA VIOLATIONS, SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

For full details regarding the Arbitration Agreement and Dispute Resolution procedures, please refer to Section 13 of our Terms & Conditions.